ProductAbout

An AI platform for customer service

No code, no prior knowledge. Describe what you need and we build an AI assistant for every customer channel together with you.

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Svea AI

Service businesses get customer enquiries through several channels at once — email, the chat on your website, phone and social media. Handled by hand, it is easy to lose the overview. Replies are delayed, follow-ups are missed, and recurring questions eat into work that matters more.

Describe how you work and what you want help with

You create your AI assistants by describing how you want customer contact to work. The platform asks simple questions and helps you write clear instructions for how the assistants should reply, book and follow up. You never build a technical workflow.

1

Chat with the platform

Describe what you need in an ordinary conversation, no technical terms.

2

Answer a few simple questions

Much like a form. The platform guides you the whole way.

3

Switch your assistants on

Chatbot, email, Instagram, follow-ups and more.

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Answer customer questions across channels

Chatbot
Website · Questions · Booking
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Answers the visitor straight away on your site.

Questions about prices and opening hours are answered on the spot, and the customer can book a time right there.

Email
Inbox · Sorting · Replies
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Answers routine questions straight from the inbox.

The rest is sorted with the most important on top, so you only read what actually needs you.

Social media
Instagram · Messenger
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Answers the customer straight away in the DM.

Questions are answered where they are written, without anyone having to keep an eye on several apps.

Follow-up
SMS · Email · Reminders
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Old customers get followed up. Without you thinking about it.

Customers who have not booked in a while automatically get a follow-up — written in your tone.

Instructions instead of technical flows

Unlike traditional automation tools, you do not build technical flows or configure complicated rules. In the platform you describe how customer contact should work and write simple instructions for your AI assistants. That makes it quick to start with and easy to adjust, without an engineer building every flow by hand.

Less manual workSimpler follow-upsUp and running without a consulting project

More bookings, more business

By replying faster, following up automatically and reaching back out to past customers, you catch opportunities that would otherwise have been lost.

Want to see the platform in practice?

Book a demo and we will show you how the platform could work for your business.

20 minutes · free · no preparation needed